1.If you do not understand English, please use the following method.
Si vous ne comprenez pas l'anglais, s'il vous plaît utiliser la methode suivante.
Si usted no entiende Ingles, por favor, utilice el metodo siguiente.
Se non capite l'inglese, si prega di utilizzare il metodo seguente.
2. How to command your website?
1) Download the command file from our website, please tell item ID, size, color, quantity, by e-mail or MSN to contact us.
2) We will tell you the price of each product, including shipping.
3) when we get money, we will send the parcel within 48 hours.
4) we will tell you the parcel tracking number, 5 - 7 days arrived Americas and Australia, 6-8 days arrived Europe.
5) When you receive the parcel, please give us good feedback.
3. How to make payment?
We accept paypal or western union or moneygram or TT(wire transfer), other payment, please contact us.
4. Has ordered quantitative restrictions?
We are an integrated company, we accept any command for customers, there are no limit about the quantity. You can command an item, you can command mixed. We advice you purchase at least five products. It is better about shipping cost.
5. Parcels deduction in customs how to resolve?
Our company and the Chinese Post Office have been working together for 5 years, we have sent the parcel to have sufficient experience. Normaly, 98% parcels arrived safely, if parcels with question.
Parcels deduction in China, we will refund all of your money, or we send you again.
Parcels deduction in your country and you are not convinced that parcel, we refund your half of the money about goods (no including shipping cost), or you pay shipping cost, we send you parcels again
6. Do you have price list?
We have price list, the first order, we do not send price list. Factors in order to avoid third-party interference. When you order the second time, we send you price list about every product.
7. How do track the package
Normaly, after 2-3 days you can trace your package in internet.
8. How long receive my package?
Normal is 5-6 days arrived Americas and Australia, 6-8 days arrived Europe.
9. What shipping way?
Usually we use EMS, can TNT, UPS, DHL. But EMS is the most economical, is relatively rapid. We recommend using EMS.
10. You have all 100% of the products
We have 95% of the products, because as the season changes, the popular trend, we have adjusted the structure of the inventory, if we do not have the products you need, we will promptly contact with you, you can choice other types of To replace or refund your money or wait.
11. I would like to sell your products.Can you provide photo without word logo?
at first,you can copy small photo from our website,when you command a lot of times,we can provide big photo to you.
12. If we don't find the product on your website, Is it possible to command?
If you need to command, and don't find the product on our website, please send photo. We can help you find or made it.
13. Do you accept Dropship?
We accept Dropship. we abide by the trading rules. We and many customers have been working together for a long time.
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